Reviews

Miller Countrywide Estate Agents has 64 reviews

  • Valued Customer 06-Nov-2017
    Customer Experience

    My service feedback with Lettings

    By better communication with the customer and within the organisation itself.

  • 01-Nov-2017
    Customer Experience

    ****

    VERY VERY VERY VERY POOR! in fact, it's not even worth saying anything more. :-(

    Customer Relations Team 02-Nov-2017

    I am sorry to learn of your dissatisfaction with the service you have received but thank you for taking the time to leave your feedback. If you would like to discuss your experience in more detail at all please email us at review@countrywide.co.uk. Kind regards, Sarah.

  • Valued Customer 27-Oct-2017
    Customer Experience

    Terrible

    Initially good selling pitch shocking when you decide to choose there on line service they don't want to help you at all you are on your own .They are not set up for this way of selling and don't want you obviously to go down that route .Loss of commission obviously !.

    Customer Relations Team 28-Oct-2017

    Thank you for taking the time to make us aware of your feedback, I am sorry that you have not been overly happy with your experience. This feedback will be passed onwards the Retail Performance Director for them to look into with the local branch. However, so that we can gain a greater understanding for your dissatisfaction, with the aim to improve our service going forwards, please can you e-mail us at review@countywide.co.uk with further details. Kind regards, Scott

  • Valued Customer 26-Oct-2017
    Customer Experience

    My service feedback with Sales

    Friendly efficient service and prompt responses

    Customer Relations Team 28-Oct-2017

    Thank you for your wonderful 5* review of Miller Countrywide in St Mawes. It is brilliant that you found the team friendly, efficient and prompt with responses. Kind regards, Scott.

  • N DowdenValued Customer, Worcester 23-Oct-2017
    Customer Experience

    My service feedback with Sales

    I found everyone in the Torquay office very helpful and friendly. Lucy Fuller was the young lady who sold my property. I found her to be very professional with every step. When she said she'd call she called. She's very efficient, sorting out a solicitor and any other paper id needed. Shes a diamond. Just a big thank you for making the sale go through with such ease. Kind regards Nico ...

    Customer Relations Team 25-Oct-2017

    Thank you for taking the time to leave this wonderful 5* review. Lucy and the entire team at Miller Countrywide, Torquay strive to deliver the straightforward, personal and passionate service to its customers. It is great to see you had a wonderful experience. I will pass on your kind comments to Lucy. Kind regards, Sarah. 

  • Frederick (Eric) Wood., Paignton. 19-Oct-2017
    Customer Experience

    Perfect service!

    Sold our property within 7 days! Astonishing efficiency. Cannot praise them too highly.

    Customer Relations Team 20-Oct-2017

    Thank you very much for  this wonderful 5* review and congratulations on the quick sale of your property. The Miller Countrywide team in Torquay are passionate in making sure each and every customer is supported throughout the process of selling or buying a property. I am pleased to see you benefited from their excellent customer service. \nKind Regards,\nSarah

  • 19-Oct-2017
    Customer Experience

    Miller's Countrywide provided an excellent service.

    Their advertising package was first class and all the agents that we dealt with were friendly and efficient. I would certainly recommend them.

    Customer Relations Team 25-Oct-2017

    Thank you for this fantastic review and recommendation. The Miller Countrywide team in Penzance are passionate about delivering an excellent customer experience to all customers. It is great to see that you had a great 5* experience. \nKind Regards,\nSarah

  • 18-Oct-2017
    Customer Experience

    Very proficient

    Professional and efficient. Their marketing was excellent as was their communication

    Customer Relations Team 24-Oct-2017

    Proficient, professional and efficient! Brilliant to read this 5* review about the service and communication you received from Miller in Wadebridge. Thank you, Scott

  • 28-Sep-2017
    Customer Experience

    My service feedback with Sales

    A very affable team. Shawnie, Phil and their team are very pro-active and communicative, always reassuring and helpful.

    Customer Relations Team 28-Sep-2017

    Thank you for this fantastic review, it is great to see that Shawnie, Phil and the entire team at Miller in Plymouth were able to deliver their proven 5* service. Many thanks, Sarah.

  • Valued Customer 21-Sep-2017
    Customer Experience

    Purchaser found but more by luck than judgement! Poor attention to details.

    Poor attention to detail at the outset. Simple things like getting our names wrong! Also, wrong details on the property details sheets. We never saw the 'cash buyer' already lined up according to the introductory letter we received. I doubt that he ever existed - just a stunt to get us interested. The extensive research that was claimed to have gone into valuing the property was laughable. We could have done a better job ourselves. Having given us a price to advertise and agreed that we would accept a slightly lower price we were then asked why we were turning down offers that were even lower than that. Eventually, the purchaser happened to see them showing someone else around the property, so they were lucky that they even found a purchaser.

    Customer Relations Team 22-Sep-2017

    Thank you for taking the time to leave us your feedback. I would like to apologise for how you found your experience while marketing with us and as we do take all feedback seriously and would like to invite you to e-mail us directly at review@countrywide.co.uk so that we can look into the issues you have raised further. Kind regards, Scott