Reviews

Miller Countrywide Estate Agents has 56 reviews

  • Mr & Mr Annalls, Callington 31-Jan-2018
    Customer Experience

    Excellent service

    They are a lovely friendly, trustworthy team who you can talk to. They were great in keeping us up to date with what was happening with enquiries and on the outcome of viewings etc and when we got a sale they were there with us till the end. I would have no hesitation in recommending them to anyone or using them again.

    Customer Relations Team 31-Jan-2018

    Thank you for your amazing 5* review about the excellent service you received from our Miller Countrywide team in Callington. It is wonderful to read that you found the whole team friendly, trustworthy and a team who you could talk to. I am pleased to read that you were kept informed and up to date throughout and that you would have no hesitation in recommending our hardworking and dedicated team! Kind regards and best wishes, Scott.<br />

  • 19-Jan-2018
    Customer Experience

    Bad Experience

    Generally poor. Acted more in the interests of the buyer.

    Customer Relations Team 20-Jan-2018

    Thank you for taking the time to leave us your feedback. We do always aim to provide a very good level of customer experience and I am sorry to read, that on this occasion, we may not have reached this expectation in your eyes. We do always forwards feedback such as this to our Retail Performance Directors who will raise your concerns locally with the branch team and with this in mind, I would like to invite you to leave us further feedback and detail at review@countrywide.co.uk. Kind regards, Scott.<br />

  • Valued Customer 12-Jan-2018
    Customer Experience

    My service feedback with Sales

    Millers newquay manager Luke professional knowledgeable and patient , and honest.

    Customer Relations Team 12-Jan-2018

    Thank you for your great 5* review of the Millers team in Newquay.. It is always wonderful to read such positive reviews for our hard working and dedicated team manager and I am glad that you found him and the team them professional and informative at every stage. Thank you for your brilliant recommendation. Kind regards, Scott<br />

  • Valued Customer 11-Jan-2018
    Customer Experience

    Satisfied customers!

    Paul the manager at Callington branch, and Evie were both very professional throughout. Communication was excellent, we felt in the loop from start to finish. Nothing was too much trouble. They made us feel that we had made the right choice in agents. We both felt that they were always happy to go over and above, which was appreciated. Steve and Kym Basire

    Customer Relations Team 12-Jan-2018

    Thank you for taking the time to leave us your great 5 star review of the service you received from Miller Countrywide in Callington. It is fantastic to read that Paul and the team were professional throughout, were happy to go over and above and that nothing was too much trouble. Kind regards, Emma. <br />

  • Valued Customer, Colchester 22-Dec-2017
    Customer Experience

    My service feedback with Sales

    Glenn was excellent and really knew the local market having recently sold two similar properties. A pleasure to do business with the St. Agnes branch

    Customer Relations Team 22-Dec-2017

    Thank you for taking the time to leave us your fantastic 5 star review of the service you received from Miller Countrywide in St Agnes. It is brilliant to read that Glenn and the team were a pleasure to do business with and that they knew the local market very well. Kind regards, Emma. <br />

  • Valued Customer 22-Dec-2017
    Customer Experience

    Clear and calm

    Kerensa Roberts was calm, focused and friendly which helped my house sale process to go ahead as smoothly as possible, especially at times when problems arose.

    Customer Relations Team 22-Dec-2017

    Thank you for taking the time to leave us your great 5 star review of the service you received from Kerensa at our Miller Countrywide branch in Wadebridge. It is brilliant to read that she was focused and friendly which helped the sale go ahead smoothly. Kind regards, Emma. <br />

  • Christine Butt, Bodmin 15-Dec-2017
    Customer Experience

    Excellent

    From the very beginning we have had an extremely positive experience with Miller Countrywide, first with James Simpson from the Bodmin office, who was very professional, first impressions count, but also the whole journey, which was not straight forward at all, but this was not the fault of Miller countrywide, they have always been very positive and best of all everything has been communicative and responsive. Our agent liaison was mostly with Amy Woodbridge-Howland, what an asset she is to your company, and how lucky were we to have her dealing with the sale of the property. I have bought and sold many property's but I really have to say that the service and attention to detail have been totally first class. A huge thank you especially to Amy and James.

    Customer Relations Team 15-Dec-2017

    Thank you for taking the time to leave us your excellent 5 star review of the service you received from Miller Countrywide in Bodmin. It is brilliant to read that you had an extremely positive professional experience with James and Amy. I will ensure they receive your kind words. Kind regards, Emma. <br />

  • EC BULLEN, Wadebridge 15-Dec-2017
    Customer Experience

    Will probably be using an alternative management at next contract.

    Return the management of letting and maintenance to the local offices where services had excellent. The centralised unit is a disaster. It provides inaccurate imformation and do NOT extend the courtesy of even an acknowledgement to the owners written communication.

  • Valued Customer 14-Dec-2017
    Customer Experience

    My service feedback with Sales

    Miller Countrywide were very helpful with the sale of my mother's house. They kept me regularly updated with progress. When the sale completed, they even sent someone round to read the meters (and send photographs of the readings), as I was unable to visit the house at that time.

    Customer Relations Team 15-Dec-2017

    Thank you for taking the time to leave us your excellent 5 star review of the service you received from Miller Countrywide in St Austell. It is brilliant to read that the team kept you regularly updated and went the extra mile even after the sale had completed. Kind regards, Emma. <br />

  • Patricia Davenport, Cornwall 08-Dec-2017
    Customer Experience

    Renewing fixed contracts at a cost versus rolling tenancy agreements

    As my tenant is reliable and all is going well - no problems. However, at the end of fixed contract I was sent a letter advising a re-newel of contract at a cost £125. I agreed with this at the time and then started to do a bit of research and realised that the tenancy could have just continued on a monthly basis. I was not informed of this by the agents and now that I have researched further, I think that your company not only make money on the back of landlords but to also charge the tenant the same for the renewal of a fixed contract when in fact the tenancy could have just rolled on with no extra charges. I know that Millers are a business in it to make a profit but this is excessive money making of both the landlord and the tenant.